Refund Policy
At Acumentor Consulting Sdn Bhd, we strive to deliver high-quality services and products to meet the expectations of our clients. However, we understand that there may be instances where you may require a refund. This refund policy outlines the terms and conditions for any refund requests made for purchases or services from Acumentor Consulting Sdn Bhd.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
Non-Refundable Services
Please note that the following services or products are non-refundable:
Refund Request Procedure
If you believe you are entitled to a refund, please follow these steps:
Processing Time for Refunds
If your refund is approved, the funds will be returned via your original method of payment. Refunds may take between 7 to 14 business days, depending on your financial institution.
Partial Refunds
In certain cases, Acumentor Consulting Sdn Bhd may issue a partial refund for services that have been partially rendered or for reasons at the discretion of the management.
Contact Information
For any questions regarding this refund policy or to request a refund, please contact us at:
Acumentor Consulting Sdn Bhd
16-01, Jalan Sagu 35, Taman Daya, 81100 Johor Bahru Johor Malaysia
acumentor.co@gmail.com
(+60) 17 2466 900